NGL Transport Forms & Terms
At NGL Transport, we take our responsibility to you and your shipments seriously. While we are dedicated to providing straightforward and dependable delivery services, we also understand the importance of protecting your information and your rights. Please take a moment to review our terms and policies below.
### Terms of Service
Our terms of service outline the agreement between you and NGL Transport when using our freight services. This ensures that all parties understand their rights and responsibilities, making sure your delivery experience is seamless and efficient.
### Privacy Policy
We prioritize your privacy at NGL Transport. Our privacy policy details how we collect, use, and safeguard your personal information. Transparency is key; you’ll learn about your rights and our commitments to protecting your data.
### Disclaimers
NGL Transport strives to provide accurate and updated information on our services. However, we cannot guarantee that all information is complete or error-free. Always double-check critical delivery details and feel free to reach out to us if you have any questions or concerns.
Welcome to the family of reliable freight forwarding with a side of humor! Rest assured, we’re here to keep deliveries rolling smoothly and safely, one mile at a time.
Downloads
Common Questions About Our Forms & Terms for Hot Shot Freight Service
What forms do I need to complete for your delivery services?
To get started with NGL Transport, you will need to fill out our New Customer form and provide shipment details. This ensures we have all the necessary information to handle your freight & related paperwork smoothly.
How do you determine pricing for hot shot freight delivery?
Our pricing is based on several factors including distance, freight type, special handling needs, weight of the load, and the urgency of the delivery. We aim to keep our rates competitive and straightforward, so you know exactly what to expect without any hidden fees.
What if my load is damaged during transit?
We take great care in handling your freight, but in the rare event of damage, please notify us immediately so we can address the issue. While we handle most problems internally, we recommend checking your shipment upon arrival.
Do you have layover, deadhead or TONU (truck ordered, not used) fees?
Yes, although fees aren't enjoyable for anybody we do have them listed in our terms. That said - if we can overcome the time suck by finding another load, redirecting, etc. we will do our absolute best to keep away from them! We want to earn our pay - not catch it through fees.